/**
 * Frontend styles for Sistema de Ouvidoria v15.0.0
 */

/* ==========================================================================
   Google Fonts - Inter
   ========================================================================== */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap');

/* ==========================================================================
   Main Container
   ========================================================================== */

.ouvidoria-container {
    max-width: 1200px !important;
    margin: 0 auto !important;
    padding: 30px !important;
    background: transparent !important;
    border: none !important;
    border-radius: 0 !important;
    box-shadow: none !important;
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, sans-serif !important;
}

.ouvidoria-header {
    text-align: center;
    margin-bottom: 30px;
    padding-bottom: 20px;
    border-bottom: 2px solid #f0f0f0;
}

.ouvidoria-header h3 {
    margin: 0;
    color: #333;
    font-size: 28px;
    font-weight: 600;
    font-family: 'Inter', sans-serif !important;
}

/* ==========================================================================
   Form Styles
   ========================================================================== */

.ouvidoria-form {
    display: flex !important;
    flex-direction: column !important;
    gap: 25px !important;
}

.ouvidoria-field {
    display: flex !important;
    flex-direction: column !important;
}

.ouvidoria-label {
    font-weight: 600 !important;
    margin-bottom: 8px !important;
    color: #333 !important;
    font-size: 16px !important;
    font-family: 'Inter', sans-serif !important;
}

.ouvidoria-input,
.ouvidoria-select,
.ouvidoria-textarea {
    padding: 12px 16px !important;
    border: 2px solid #ddd !important;
    border-radius: 8px !important;
    font-size: 16px !important;
    background: #fff !important;
    font-family: 'Inter', sans-serif !important;
    transition: none !important;
}

/* ALTERAÇÃO v10.0.0: Garantir que o focus seja EXATAMENTE igual ao estado normal */
.ouvidoria-input:focus,
.ouvidoria-select:focus,
.ouvidoria-textarea:focus {
    outline: none !important;
    border: 2px solid #ddd !important; /* EXATAMENTE igual ao estado normal */
    box-shadow: none !important;
    background: #fff !important; /* EXATAMENTE igual ao estado normal */
}

.ouvidoria-textarea {
    resize: vertical !important;
    min-height: 120px !important;
    line-height: 1.5 !important;
}

/* ==========================================================================
   Type Selection Buttons
   ========================================================================== */

.ouvidoria-tipos-grid {
    display: grid !important;
    grid-template-columns: repeat(3, 1fr) !important;
    gap: 15px !important;
    margin-top: 10px !important;
}

.ouvidoria-tipo-btn {
    display: flex !important;
    flex-direction: column !important;
    align-items: center !important;
    justify-content: center !important;
    padding: 20px 15px !important;
    border: 3px solid transparent !important;
    border-radius: 12px !important;
    cursor: pointer !important;
    transition: transform 0.3s ease, border-color 0.3s ease !important;
    text-decoration: none !important;
    color: #fff !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    min-height: 100px !important;
    font-family: 'Inter', sans-serif !important;
}

.ouvidoria-tipo-btn:hover {
    transform: scale(1.05) !important;
}

.ouvidoria-tipo-btn .tipo-icon {
    width: 32px !important;
    height: 32px !important;
    margin-bottom: 12px !important;
    filter: brightness(0) invert(1) !important;
}

.ouvidoria-tipo-btn span {
    text-align: center !important;
    line-height: 1.2 !important;
}

/* Type-specific colors - Always colored */
.ouvidoria-tipo-btn[data-tipo="Elogio"] {
    background: #28a745 !important;
}

.ouvidoria-tipo-btn[data-tipo="Informação"] {
    background: #007bff !important;
}

.ouvidoria-tipo-btn[data-tipo="Reclamação"] {
    background: #dc3545 !important;
}

.ouvidoria-tipo-btn[data-tipo="Solicitação"] {
    background: #fd7e14 !important;
}

.ouvidoria-tipo-btn[data-tipo="Sugestão"] {
    background: #6f42c1 !important;
}

.ouvidoria-tipo-btn[data-tipo="Denúncia"] {
    background: #333333 !important;
}

/* Efeito de seleção melhorado - opacidade nas outras opções */
.ouvidoria-tipos-grid.has-selection .ouvidoria-tipo-btn:not(.selected) {
    opacity: 0.4 !important;
    filter: grayscale(50%) !important;
    transform: scale(0.95) !important;
    transition: all 0.3s ease !important;
}

/* Bordas coloridas quando selecionado */
.ouvidoria-tipo-btn.selected {
    transform: scale(1.1) !important;
    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.3) !important;
    opacity: 1 !important;
    filter: none !important;
    z-index: 10 !important;
    position: relative !important;
    transition: all 0.3s ease !important;
}

.ouvidoria-tipo-btn[data-tipo="Elogio"].selected {
    border-color: #28a745 !important;
}

.ouvidoria-tipo-btn[data-tipo="Informação"].selected {
    border-color: #007bff !important;
}

.ouvidoria-tipo-btn[data-tipo="Reclamação"].selected {
    border-color: #dc3545 !important;
}

.ouvidoria-tipo-btn[data-tipo="Solicitação"].selected {
    border-color: #fd7e14 !important;
}

.ouvidoria-tipo-btn[data-tipo="Sugestão"].selected {
    border-color: #6f42c1 !important;
}

.ouvidoria-tipo-btn[data-tipo="Denúncia"].selected {
    border-color: #333333 !important;
}

/* ALTERAÇÃO 3: Reduzir peso da fonte "Assunto selecionado" */
.ouvidoria-tipo-selecionado {
    margin-top: 15px !important;
    padding: 40px !important;
    background: #f8f9fa !important;
    border: 1px solid #e9ecef !important;
    border-radius: 12px !important;
    color: #000 !important;
    font-weight: 400 !important; /* Reduzido de 600 para 400 */
    text-align: center !important;
    font-family: 'Inter', sans-serif !important;
}

/* ==========================================================================
   Radio Buttons - ALTERAÇÃO v13.0.0: Correções nos botões de seleção
   ========================================================================== */

.ouvidoria-radio-group {
    display: flex !important;
    gap: 15px !important;
    margin-top: 10px !important;
    width: 100% !important;
}

.ouvidoria-radio-label {
    display: flex !important;
    flex-direction: column !important;
    align-items: center !important;
    justify-content: center !important;
    cursor: pointer !important;
    font-size: 16px !important;
    color: #000 !important;
    font-family: 'Inter', sans-serif !important;
    background: #F8F9FA !important;
    border: 1px solid #e9ecef !important;
    border-radius: 12px !important;
    padding: 20px 15px !important;
    flex: 1 !important;
    text-align: center !important;
    transition: transform 0.2s ease !important;
    min-height: 100px !important;
}

.ouvidoria-radio-label:hover {
    transform: scale(1.02) !important;
}

.ouvidoria-radio-label input[type="radio"] {
    display: none !important;
}

.ouvidoria-radio-label input[type="radio"]:checked + .ouvidoria-radio-content {
    border-color: #1F8A4C !important;
}

.ouvidoria-radio-label.selected {
    background: #1F8A4C !important;
    border-color: #1F8A4C !important;
    transform: scale(1.02) !important;
}

.ouvidoria-radio-label.selected .ouvidoria-radio-title,
.ouvidoria-radio-label.selected .ouvidoria-radio-description {
    color: #FFFFFF !important;
}

.ouvidoria-radio-content {
    display: flex !important;
    flex-direction: column !important;
    align-items: center !important;
    justify-content: center !important;
    width: 100% !important;
}

.ouvidoria-radio-title {
    font-weight: 600 !important;
    font-size: 18px !important;
    color: #000 !important;
    margin-bottom: 8px !important;
    font-family: 'Inter', sans-serif !important;
    text-align: center !important;
}

.ouvidoria-radio-description {
    font-weight: 400 !important;
    font-size: 14px !important;
    color: #000 !important;
    line-height: 1.4 !important;
    text-align: center !important;
    font-family: 'Inter', sans-serif !important;
}

/* Remover estilos antigos dos radio buttons customizados */
.ouvidoria-radio-custom {
    display: none !important;
}

/* ==========================================================================
   Select Dropdown
   ========================================================================== */

.ouvidoria-select {
    appearance: none !important;
    background-image: url("data:image/svg+xml;charset=UTF-8,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='currentColor' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3e%3cpolyline points='6,9 12,15 18,9'%3e%3c/polyline%3e%3c/svg%3e") !important;
    background-repeat: no-repeat !important;
    background-position: right 12px center !important;
    background-size: 16px !important;
    padding-right: 40px !important;
}

/* ==========================================================================
   Campos Identificada
   ========================================================================== */

.ouvidoria-campos-identificada {
    display: none !important;
    flex-direction: column !important;
    gap: 20px !important;
    padding: 40px !important;
    background: #f8f9fa !important;
    border: 1px solid #e9ecef !important;
    border-radius: 12px !important;
    margin-top: 15px !important;
    animation: slideDown 0.3s ease-out !important;
}

.ouvidoria-campos-identificada.show {
    display: flex !important;
}

/* Animação suave para mostrar campos */
@keyframes slideDown {
    from {
        opacity: 0;
        transform: translateY(-20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* ==========================================================================
   Política de Privacidade - ALTERAÇÃO 5: Reduzir espaçamento
   ========================================================================== */

.ouvidoria-politica-container {
    background: #f8f9fa !important;
    border: 1px solid #e9ecef !important;
    border-radius: 12px !important;
    padding: 25px !important;
    margin-top: 10px !important; /* Reduzido ainda mais para 10px */
    font-size: 14px !important;
    line-height: 1.6 !important;
    color: #666 !important;
    font-family: 'Inter', sans-serif !important;
}

.ouvidoria-politica-container strong {
    display: block !important;
    color: #333 !important;
    font-weight: 600 !important;
    margin-bottom: 8px !important;
    font-size: 15px !important;
}

.ouvidoria-politica-container strong:first-child {
    margin-top: 0 !important;
}

.ouvidoria-politica-container strong:not(:first-child) {
    margin-top: 20px !important;
}

/* ==========================================================================
   Upload de Arquivos - ALTERAÇÕES v9.0.0
   ========================================================================== */

/* ALTERAÇÃO 1 v9.0.0: Remover borda e alinhar botão à esquerda */
.ouvidoria-file-input-traditional {
    width: 100% !important;
    padding: 0 !important; /* ALTERAÇÃO 1: Remover padding para alinhamento */
    border: none !important; /* ALTERAÇÃO 1: Remover borda completamente */
    border-radius: 0 !important; /* ALTERAÇÃO 1: Remover border-radius */
    background: transparent !important; /* ALTERAÇÃO 1: Fundo transparente */
    color: #333 !important;
    font-size: 14px !important;
    font-family: 'Inter', sans-serif !important;
    cursor: pointer !important;
    transition: none !important;
    text-align: left !important;
    margin: 0 !important;
    outline: none !important; /* ALTERAÇÃO 2: Remover outline no focus */
}

/* ALTERAÇÃO 2 v9.0.0: Remover efeitos de focus no campo de upload */
.ouvidoria-file-input-traditional:focus {
    outline: none !important;
    border: none !important;
    box-shadow: none !important;
    background: transparent !important;
}

/* Estilo específico para o botão "Escolher arquivos" dentro do input file */
.ouvidoria-file-input-traditional::-webkit-file-upload-button {
    padding: 12px 20px !important; /* Padding maior */
    border: none !important;
    border-radius: 6px !important;
    background: #1F8A4C !important; /* Cor de fundo #1F8A4C */
    color: #fff !important; /* Texto branco */
    font-size: 14px !important;
    font-family: 'Inter', sans-serif !important;
    cursor: pointer !important;
    margin-right: 10px !important;
    outline: none !important; /* ALTERAÇÃO 2: Remover outline */
}

/* Firefox */
.ouvidoria-file-input-traditional::file-selector-button {
    padding: 12px 20px !important;
    border: none !important;
    border-radius: 6px !important;
    background: #1F8A4C !important;
    color: #fff !important;
    font-size: 14px !important;
    font-family: 'Inter', sans-serif !important;
    cursor: pointer !important;
    margin-right: 10px !important;
    outline: none !important; /* ALTERAÇÃO 2: Remover outline */
}

/* Remover hover que mudava todo o campo */
.ouvidoria-file-input-traditional:hover {
    border: none !important;
    background: transparent !important;
    outline: none !important;
}

/* Hover apenas no botão */
.ouvidoria-file-input-traditional::-webkit-file-upload-button:hover {
    background: #1F8A4C !important; /* Sem mudança no hover */
    outline: none !important;
}

.ouvidoria-file-input-traditional::file-selector-button:hover {
    background: #1F8A4C !important; /* Sem mudança no hover */
    outline: none !important;
}

/* ALTERAÇÃO 2 v9.0.0: Remover focus dos botões de upload */
.ouvidoria-file-input-traditional::-webkit-file-upload-button:focus {
    outline: none !important;
    box-shadow: none !important;
}

.ouvidoria-file-input-traditional::file-selector-button:focus {
    outline: none !important;
    box-shadow: none !important;
}

.ouvidoria-upload-area {
    border: 2px dashed #ddd !important;
    border-radius: 12px !important;
    padding: 40px !important;
    text-align: center !important;
    cursor: pointer !important;
    transition: border-color 0.3s ease, background-color 0.3s ease !important;
    background: #fafafa !important;
}

.ouvidoria-upload-area:hover {
    border-color: #1F8A4C !important;
    background: #f0f8ff !important;
}

.ouvidoria-upload-area.dragover {
    border-color: #1F8A4C !important;
    background: #e6f3ff !important;
}

.ouvidoria-file-input {
    position: absolute !important;
    opacity: 0 !important;
    width: 100% !important;
    height: 100% !important;
    cursor: pointer !important;
}

.ouvidoria-upload-text {
    pointer-events: none !important;
}

.ouvidoria-upload-text i {
    font-size: 48px !important;
    color: #1F8A4C !important;
    margin-bottom: 15px !important;
    display: block !important;
}

.ouvidoria-upload-text p {
    margin: 0 0 5px 0 !important;
    font-size: 16px !important;
    color: #333 !important;
}

.ouvidoria-upload-text small {
    color: #666 !important;
    font-size: 13px !important;
}

.ouvidoria-arquivos-preview {
    margin-top: 15px !important;
}

.arquivo-preview {
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    padding: 12px 15px !important;
    background: #f8f9fa !important;
    border: 1px solid #e9ecef !important;
    border-radius: 8px !important;
    margin-bottom: 10px !important;
}

.arquivo-preview:last-child {
    margin-bottom: 0 !important;
}

.arquivo-info {
    display: flex !important;
    align-items: center !important;
}

.arquivo-info i {
    color: #dc3545 !important;
    margin-right: 10px !important;
    font-size: 16px !important;
}

.arquivo-nome {
    font-weight: 500 !important;
    color: #333 !important;
    margin-right: 10px !important;
}

.arquivo-tamanho {
    color: #666 !important;
    font-size: 13px !important;
}

.arquivo-remover {
    background: #dc3545 !important;
    color: white !important;
    border: none !important;
    border-radius: 4px !important;
    padding: 6px 10px !important;
    cursor: pointer !important;
    font-size: 12px !important;
    transition: background-color 0.3s ease !important;
}

.arquivo-remover:hover {
    background: #c82333 !important;
}

/* ==========================================================================
   Submit Button
   ========================================================================== */

.ouvidoria-btn-submit {
    background: #1F8A4C !important;
    color: #fff !important;
    border: none !important;
    padding: 20px 32px !important;
    border-radius: 8px !important;
    font-size: 16px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    transition: transform 0.3s ease !important;
    font-family: 'Inter', sans-serif !important;
    width: 100% !important;
    text-align: center !important;
}

.ouvidoria-btn-submit:hover {
    transform: scale(1.02) !important;
}

.ouvidoria-btn-submit:disabled {
    background: #ccc !important;
    cursor: not-allowed !important;
    transform: none !important;
}

.ouvidoria-btn-submit.loading {
    position: relative !important;
    background: #1F8A4C !important; /* Manter a cor original durante o loading */
    color: #fff !important; /* Garantir que o texto permaneça branco */
    display: flex !important; /* Usar flexbox para alinhamento perfeito */
    align-items: center !important; /* Centralizar verticalmente */
    justify-content: center !important; /* Centralizar horizontalmente */
}

.ouvidoria-btn-submit::before,
.ouvidoria-btn-submit::after {
    display: none !important;
}

/* Esconder ícones normalmente, mas permitir durante loading */
.ouvidoria-btn-submit i,
.ouvidoria-btn-submit .fa {
    display: none !important;
}

/* Mostrar o spinner quando o botão está em loading */
.ouvidoria-btn-submit.loading i.fa-spinner {
    display: inline-block !important; /* Permitir o spinner aparecer */
    font-size: 16px !important; /* Tamanho perfeito */
    margin-right: 10px !important; /* Espaçamento bonito */
    color: #ffffff !important; /* Cor branca garantida */
    animation: spin 1s linear infinite !important; /* Animação suave */
}

/* Container do spinner para melhor controle */
.ouvidoria-spinner-container {
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    color: #ffffff !important;
    font-weight: 600 !important;
    font-size: 16px !important;
}

/* Garantir que o texto do loading seja visível */
.ouvidoria-loading-text {
    color: #ffffff !important;
    font-weight: 600 !important;
    font-size: 16px !important;
}

/* Força adicional para o spinner aparecer */
.ouvidoria-btn-submit.loading .ouvidoria-spinner-container i {
    display: inline-block !important;
    opacity: 1 !important;
    visibility: visible !important;
}

/* Animação personalizada para o spinner */
@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

/* ALTERAÇÃO 2 v9.0.0: Remover focus do botão submit */
.ouvidoria-btn-submit:focus {
    outline: none !important;
    box-shadow: none !important;
    border: none !important;
}

/* ==========================================================================
   Messages
   ========================================================================== */

.ouvidoria-messages {
    padding: 15px !important;
    border-radius: 8px !important;
    margin-bottom: 20px !important;
    font-family: 'Inter', sans-serif !important;
}

.ouvidoria-messages.success {
    background: #d4edda !important;
    color: #155724 !important;
    border: 1px solid #c3e6cb !important;
}

.ouvidoria-messages.error {
    background: #f8d7da !important;
    color: #721c24 !important;
    border: 1px solid #f5c6cb !important;
}

.ouvidoria-messages.info {
    background: #d1ecf1 !important;
    color: #0c5460 !important;
    border: 1px solid #bee5eb !important;
}

/* ==========================================================================
   Modal - CORREÇÃO: Não deve aparecer automaticamente
   ========================================================================== */

.ouvidoria-modal {
    position: fixed !important;
    top: 0 !important;
    left: 0 !important;
    width: 100% !important;
    height: 100% !important;
    background: rgba(0, 0, 0, 0.5) !important;
    z-index: 9999 !important;
    display: none !important; /* CORREÇÃO: Oculto por padrão */
    align-items: center !important;
    justify-content: center !important;
}

.ouvidoria-modal[style*="display: block"],
.ouvidoria-modal[style*="display: flex"] {
    display: flex !important;
}

.ouvidoria-modal-content {
    background: white !important;
    border-radius: 12px !important;
    max-width: 500px !important;
    width: 90% !important;
    max-height: 80vh !important;
    overflow-y: auto !important;
    animation: modalSlideIn 0.3s ease-out !important;
    font-family: 'Inter', sans-serif !important;
}

@keyframes modalSlideIn {
    from {
        opacity: 0;
        transform: translateY(-50px) scale(0.9);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

.ouvidoria-modal-header {
    padding: 25px 25px 15px 25px !important;
    text-align: center !important;
}

.ouvidoria-modal-header i {
    font-size: 48px !important;
    color: #28a745 !important;
    margin-bottom: 15px !important;
}

.ouvidoria-modal-header h4 {
    margin: 0 !important;
    color: #333 !important;
    font-size: 20px !important;
}

.ouvidoria-modal-body {
    padding: 0 25px 20px 25px !important;
    color: #666 !important;
    line-height: 1.6 !important;
    text-align: center !important;
    font-size: 13px !important; /* ALTERAÇÃO v46.0.0: Reduzir fonte geral do modal */
}

/* ALTERAÇÃO v46.0.0: Estilo específico para número do protocolo - manter 16px */
.ouvidoria-modal-body strong:first-child {
    font-size: 16px !important;
    display: inline-block !important;
}

/* ALTERAÇÃO v46.0.0: Container para lista "O que acontece agora?" */
.ouvidoria-modal-lista-container {
    text-align: left !important;
    display: inline-block !important;
    margin: 0 auto !important;
    max-width: 400px !important;
    width: 100% !important;
}

/* ALTERAÇÃO v46.0.0: Título "O que acontece agora?" centralizado */
.ouvidoria-modal-lista-container strong {
    display: block !important;
    text-align: center !important;
    margin-bottom: 10px !important;
    font-size: 13px !important;
}

/* ALTERAÇÃO v46.0.0: Itens da lista alinhados à esquerda */
.ouvidoria-modal-lista-container br + *,
.ouvidoria-modal-lista-itens {
    text-align: left !important;
    font-size: 13px !important;
}

.ouvidoria-modal-footer {
    padding: 15px 25px 25px 25px !important;
    text-align: center !important;
}

.ouvidoria-btn-primary {
    background: #1F8A4C !important;
    color: white !important;
    border: none !important;
    padding: 12px 24px !important;
    border-radius: 6px !important;
    cursor: pointer !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    transition: background-color 0.3s ease !important;
    font-family: 'Inter', sans-serif !important;
}

.ouvidoria-btn-primary:hover {
    background: #1F8A4C !important; /* Manter a mesma cor do fundo */
    transform: scale(1.05) !important; /* Efeito grow */
    transition: transform 0.3s ease !important;
}

/* ALTERAÇÃO 2 v9.0.0: Remover focus do botão primary */
.ouvidoria-btn-primary:focus {
    outline: none !important;
    box-shadow: none !important;
}

/* ==========================================================================
   ALTERAÇÃO 4: Remover validação visual de campos não preenchidos
   ========================================================================== */

/* Removendo estilos de validação que aplicavam bordas vermelhas e fundos escuros */
.ouvidoria-input.invalid,
.ouvidoria-select.invalid,
.ouvidoria-textarea.invalid {
    border-color: #ddd !important; /* Manter borda padrão */
    background: #fff !important; /* Manter fundo branco */
}

.ouvidoria-input.valid,
.ouvidoria-select.valid,
.ouvidoria-textarea.valid {
    border-color: #ddd !important; /* Manter borda padrão */
    background: #fff !important; /* Manter fundo branco */
}

.field-error {
    color: #dc3545 !important;
    font-size: 13px !important;
    margin-top: 5px !important;
    font-family: 'Inter', sans-serif !important;
}

/* ALTERAÇÃO v17.0.0: Regras específicas para mensagens de erro ocultas */
.field-error[style*="display: none"] {
    display: none !important;
}

/* ==========================================================================
   Responsive Design
   ========================================================================== */

@media screen and (max-width: 1024px) {
    .ouvidoria-container {
        padding: 20px !important;
        max-width: 100% !important;
    }
    
    .ouvidoria-tipos-grid {
        grid-template-columns: repeat(3, 1fr) !important;
        gap: 12px !important;
    }
    
    .ouvidoria-tipo-btn {
        padding: 15px 10px !important;
        min-height: 80px !important;
        font-size: 13px !important;
    }
    
    .ouvidoria-tipo-btn .tipo-icon {
        width: 28px !important;
        height: 28px !important;
        margin-bottom: 8px !important;
    }
}

@media screen and (max-width: 768px) {
    .ouvidoria-container {
        padding: 15px !important;
    }
    
    .ouvidoria-tipos-grid {
        grid-template-columns: repeat(2, 1fr) !important;
        gap: 10px !important;
    }
    
    .ouvidoria-tipo-btn {
        padding: 12px 8px !important;
        min-height: 70px !important;
        font-size: 14px !important;
    }
    
    .ouvidoria-tipo-btn .tipo-icon {
        width: 32px !important;
        height: 32px !important;
        margin-bottom: 15px !important;
    }
    
    .ouvidoria-radio-group {
        flex-direction: column !important;
        gap: 12px !important;
    }
    
    .ouvidoria-radio-label {
        min-height: 100px !important;
        padding: 25px 15px !important;
    }
    
    .ouvidoria-radio-title {
        font-size: 16px !important;
        margin-bottom: 6px !important;
    }
    
    .ouvidoria-radio-description {
        font-size: 13px !important;
    }
    
    .ouvidoria-upload-area {
        padding: 25px 15px !important;
    }
    
    .ouvidoria-upload-text i {
        font-size: 36px !important;
    }
    
    .ouvidoria-btn-submit {
        padding: 18px 24px !important;
        font-size: 15px !important;
    }
    
    .ouvidoria-modal-content {
        width: 95% !important;
        margin: 10px !important;
    }
    
    .ouvidoria-modal-header {
        padding: 20px 20px 10px 20px !important;
    }
    
    .ouvidoria-modal-header i {
        font-size: 40px !important;
    }
    
    .ouvidoria-modal-header h4 {
        font-size: 18px !important;
    }
    
    .ouvidoria-modal-body {
        padding: 0 20px 15px 20px !important;
        font-size: 14px !important;
    }
    
    .ouvidoria-campos-identificada {
        padding: 25px !important;
    }
}

@media screen and (max-width: 480px) {
    .ouvidoria-tipos-grid {
        grid-template-columns: 1fr !important;
        gap: 8px !important;
    }
    
    .ouvidoria-tipo-btn {
        flex-direction: row !important;
        text-align: left !important;
        padding: 15px !important;
    }
    
    /* ALTERAÇÃO v16.0.0: Adicionar espaçamento entre ícone e label no mobile */
    .ouvidoria-tipo-btn .tipo-icon {
        margin-right: 15px !important;
        margin-bottom: 0 !important;
    }
    
    .arquivo-preview {
        flex-direction: column !important;
        align-items: flex-start !important;
        gap: 10px !important;
    }
    
    .arquivo-info {
        width: 100% !important;
    }
    
    .arquivo-remover {
        align-self: flex-end !important;
    }
    
    .ouvidoria-campos-identificada {
        padding: 20px !important;
    }
    
    .ouvidoria-politica-container {
        padding: 20px !important;
        font-size: 13px !important;
    }
}

/* ==========================================================================
   Accessibility & Utility Classes - ALTERAÇÃO 2 v9.0.0: Remover focus global
   ========================================================================== */

.ouvidoria-container .fa,
.ouvidoria-container .fas,
.ouvidoria-container .far,
.ouvidoria-container .fab {
    font-family: "Font Awesome 5 Free", "Font Awesome 5 Brands" !important;
    font-weight: 900 !important;
    font-style: normal !important;
    font-variant: normal !important;
    text-rendering: auto !important;
    line-height: 1 !important;
}

/* ALTERAÇÃO v10.0.0: Remover TODOS os efeitos de focus - VERSÃO ESPECÍFICA */
.ouvidoria-container *:focus {
    outline: none !important;
    box-shadow: none !important;
}

.ouvidoria-container button:focus,
.ouvidoria-container input:focus,
.ouvidoria-container select:focus,
.ouvidoria-container textarea:focus {
    outline: none !important;
    box-shadow: none !important;
}

/* ALTERAÇÃO v10.0.0: Regras específicas para campos de formulário */
.ouvidoria-container .ouvidoria-input:focus,
.ouvidoria-container .ouvidoria-select:focus,
.ouvidoria-container .ouvidoria-textarea:focus {
    outline: none !important;
    border: 2px solid #ddd !important; /* FORÇAR borda igual ao normal */
    box-shadow: none !important;
    background: #fff !important;
}

/* ALTERAÇÃO v10.0.0: Sobrescrever qualquer estilo de tema */
.ouvidoria-container input[type="text"]:focus,
.ouvidoria-container input[type="email"]:focus,
.ouvidoria-container input[type="tel"]:focus,
.ouvidoria-container select:focus,
.ouvidoria-container textarea:focus {
    outline: none !important;
    border: 2px solid #ddd !important; /* FORÇAR borda igual ao normal */
    border-color: #ddd !important; /* Garantia extra */
    box-shadow: none !important;
    background: #fff !important;
}

.sr-only {
    position: absolute !important;
    width: 1px !important;
    height: 1px !important;
    padding: 0 !important;
    margin: -1px !important;
    overflow: hidden !important;
    clip: rect(0, 0, 0, 0) !important;
    white-space: nowrap !important;
    border: 0 !important;
}

/* ==========================================================================
   Print Styles
   ========================================================================== */

@media print {
    .ouvidoria-container {
        box-shadow: none !important;
        border: 1px solid #ddd !important;
    }
    
    .ouvidoria-btn-submit,
    .ouvidoria-upload-area {
        display: none !important;
    }
}